When storms strike, opportunistic “storm chasers” often follow, attempting to capitalize on homeowners’ urgent need for roof repairs. These individuals may not have your best interests, leading to subpar work or scams. Here’s how you can easily spot and avoid these storm chasers in Palo Alto.
Local references speak volumes
Storm chasers typically lack local connections and may not provide references from the Palo Alto community. Genuine roofing experts with roots in the area can readily offer references and showcase their established relationships with satisfied clients. Do not hesitate to ask for and verify local references to ensure the legitimacy of a roofing professional.
Physical presence matters
Palo Alto roofing experts maintain a physical presence in the community, often with an established office or showroom. On the contrary, storm chasers may operate without a fixed location, relying on temporary setups. Be wary of contractors who can’t provide a stable business address or give vague information about their company’s whereabouts.
Licensing and insurance
Legitimate Palo Alto roofing professionals hold the necessary licenses and insurance to operate in the area. Storm chasers, however, may lack these crucial credentials. Before hiring any roofing service, confirm their licensing status and insurance coverage. Reputable experts will gladly provide this information to instill confidence in their qualifications and commitment to quality work.
Beware of high-pressure tactics
Storm chasers often employ high-pressure sales tactics, urging homeowners to make quick decisions. Authentic Palo Alto roofing professionals understand the importance of informed choices. They provide detailed estimates, discuss the scope of work, and give you the time needed to make decisions without pressure.